FAQ For English Services & Rock Kidz Classes (Physical) — General
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ROCK KIDZ CHILDREN'S CLASSES (IN-PERSON)

Eligibility

1. Who can attend the services/classes?

Everyone is welcome to attend our services/classes. Our Rock Kidz children's classes are available for children aged 2 months to 12 years old.

2. My child is 12 years old, must he/she be vaccinated to attend the Rock Kidz classes?

From 10 Oct 2022, vaccination-differentiated safe management measures (VDS) are no longer applicable to our services. Your child is welcome to attend our classes regardless of his/her vaccination status. However, if your child is unwell, kindly exercise social responsibility and refrain from attending our classes.

Registration & Booking Groups

1. Do I need an NCC Hub account to register my child with Rock Kidz?  

To register your child with Rock Kidz, you will need to create an NCC Hub account for yourself first. Simply follow the instructions in our NCC Hub guide to create your NCC Hub account. 

 

 
2. I have registered my child with Rock Kidz. Does my spouse need to register my child again for the child to appear in my spouse’s NCC Hub account?

Your spouse does not need to register your child again. For your child to appear in your spouse’s NCC Hub account, simply login to your NCC Hub account and add your spouse under your child’s “Emergency Contact”. You may also do the same for other guardians/family members (they will need to have their own NCC Hub accounts too) who are helping you to check in/pick up your child. The child will then be tagged to their NCC Hub accounts.


3. I have an NCC Hub account but I have changed my mobile number. What should I do to update it? 

Please write in to us here. Under the "IT - Request for" field,  select “Request for Update Mobile Number”.


 

4. I used to have an NCC Hub account but it is deactivated. What should I do to reactivate it?

Please write in to us here. Under the "IT - Request for" field, select “Account Reactivation”.

5. My child/ward is not registered with Rock Kidz. How do I register him/her?

If your child/ward is not registered with Rock Kidz, you will need to create an account for him/her prior to his/her first visit to Rock Kidz. Simply follow the instructions in our NCC Hub guide to register your child/ward using your NCC Hub account.

Do note that your spouse does not need to register your child again. For your child to appear in your spouse’s NCC Hub account, simply login to your NCC Hub account and add your spouse under your child’s “Emergency Contact”. You may also do the same for other guardians/family members (they will need to have their own NCC Hub accounts too) who are helping you to check in/pick up your child. The child will then be tagged to their NCC Hub accounts.

6. Can I edit/update my child/ward's data using my personal NCC Hub account?

Yes, you can edit/update your child/ward's details (e.g. emergency contact person) using your NCC Hub account after you have registered your child with Rock Kidz. Simply follow the instructions in our NCC Hub guide to do so.

7. My friends are visiting New Creation Church with their children. How do I register their children with Rock Kidz? 

You may bring your friends to the Rock Kidz Information Counters on Sundays where our volunteers can assist them to register their children.

To ensure the well-being of our children, health checks are conducted before class check-in. Our Rock Kidz counters will open 30 minutes before the start of each service. We encourage all parents to join us early so their children don’t miss out on our in-class programme!

 More information about Rock Kidz is available here.

 

Have questions that are not answered?

Please contact here and we will reach out to you as soon as possible.